GIFT-IN-KIND
DONATIONS POLICY

WWLM seeks to provide some of life's basic necessities to those who are struggling and have no other means of assistance.

We hold a high standard and policy that ensures we are providing the best we can for those in need. This goal is accomplished by the kindness of business donors and community partners like you!

OUR STANDARD

QUALITY

It is our policy to share goods with those in need that are of the best quality possible to restore dignity and value in the midst of already difficult circumstances.

CLEANLINESS

Donations must be clean. Donations that are dirty, present strong odors, or are torn, worn, broken or unable to be tested for usability will not be accepted. We reserve the right to turn away donations that are not in new or gently used condition.

BALANCE

Consideration for the donation will be balanced by constituency need, facility space available, and staff and volunteer safety.

Our workers have the right to politely refuse items that do not comply with these standards.

THANK YOU FOR STANDING WITH US IN OUR GOAL
~ RESTORING HOPE ONE LIFE AT AT TIME!

ITEMS MOST NEEDED

All items must be in new or gently used condition unless otherwise specified as NEW
Pictures of your items may be required prior to accepting

CLOTHING & FOOTWEAR: Used clothing must be within the last 10 years of fashion/style. Undergarments and socks must be NEW.

HOUSEHOLD ITEMS: New or gently used complete sets of neutral colored and patterned kitchen items - pots, pans, cooking utensils, drink ware and eating utensils.

LINENS: NEW only items for kitchen, bathroom, bedroom and living room - includes comforters, blankets, and pillows; and full sets of bed sheets and towels. Neutral colors and patterns for all.

FURNITURE & APPLIANCES: Must be in working condition, with no repairs needed, and aesthetically in good shape. Mattresses must be NEW. Pictures of your items may be requested prior to accepting. Furniture must be no older than 10 years. Appliances, no older than 2 years. CALL FIRST.

MEDICAL HELPS: We cannot accept anything older than 10 years. Must be in working condition, with no repairs needed. Includes, but not limited to, walkers, wheelchairs, commodes, hospital beds, incontinence briefs (with tabs), bed pads, etc. If we reach capacity, we may not accept item(s).

PERSONAL CARE & FIRST AID: Must be NEW, unopened and unused. Includes, but not limited to, deodorant, soaps, shampoo & conditioner, lotion, first aid items, over-the-counter medications (at least one year expiration).

CLEANING & LAUNDRY SUPPLIES: Must be NEW, unopened and unused. Includes toilet paper and paper towels.

FOOD: Only accepting non-perishable items. Must be one year expiration, unopened and unused.

SCHOOL & OFFICE SUPPLIES: Must be NEW. Includes, but not limited to, pens, pencils, crayons, markers, scissors, rulers, backpacks, etc.

SEWING SUPPLIES: Includes, but not limited to, sewing fabric (not older than 10 years) & knitting yarn.

ITEMS UNABLE TO ACCEPT

Items left over from tag sales or items stored in attic/ basements or storage facilities for an extended period of time.

Audio/Video Equipment (TV, VCR, DVD, etc.)

Books (encyclopedias, textbooks, chapter books, novels, etc.)

Braces - Medical (any kind)

Computers

Crutches

Customized Wheelchairs

Decorations (party, holiday, knick-knacks, etc.)

Electronic Medical Devices

Exercise Equipment

Expired Food, Medicines or Personal Care Items

Infant Car Seats, Cribs, Strollers, or High Chairs

Large Machinery

Musical Instruments

Oxygen Tanks

Phone Equipment

Non-folding Walkers

Incontinence Briefs without tabs

Looking To Make A
Donation To Our Donation Center?
Fill out the form below or give us a call, and we will get back to you soon!

DONATION FACILITY: 11 Bissell Street, Manchester, CT 06040

HOURS: Monday-Thursday: 9:30 AM - 4 PM (closed 12 - 1 PM)

Phones are answered Mon-Thurs 10am-3pm (lunch break 12-1)

CONTACT: 860-645-4198 / donationcenter@wwlm.org

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Need Assistance?

We provide some of life's basic necessities (clothing, medical supplies, furniture, etc.) to those in need, free of charge!
Click here to review our eligibility requirements before requesting!

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GIFT-IN-KIND DONATIONS POLICY